For a more detailed explanation of SSR Mumbleware's features and step-by-step
explanations, see the User Guide.
Using SSR Mumbleware
First, some terminology:
- Perspective
- A perspective is a group of dashboards, usually ones focused on
a common function such as finance or sales.
- Dashboard
- There are two types of dashboards. Standard dashboards are vertical
groupings of ribbons, which in turn contain one or more dials. Freeform
dashboards contain only dials and have a more flexible layout.
- Ribbon
- Ribbons are containers for dials, which appear as horizontal strips
of dials. They are only used in standard dashboards.
- Dial
- Dials visualize your data graphically, and can be created in a range
of styles, including gauges, bar charts, pie charts, and tables,
and can combine information from multiple accounts and dimensions.
Navigation
Change which perspective you're viewing by clicking the perspective
name in the top left corner of the SSR Mumbleware tab and selecting a
different perspective from the list.
Many perspectives have more than one dashboard. Change dashboards by
clicking the dashboard tabs just under the perspective name.
Each dashboard holds one or more ribbons. You can collapse a ribbon
by clicking the downward arrow button in its upper right corner. If the
ribbon holds more dials than can be displayed, you can scroll the ribbon
sideways by clicking the left and right arrow buttons in its upper right
corner.
Change Your Context
SSR Mumbleware lets you change the context of the data displayed in
your dials. Look at this month's data, or last month's, or a quarter,
or a year -- get the big picture and look for general trends, or narrow
your focus to get into the details. The context controls are located in
the upper right area of the screen.
Left to right:
Home Context
- Clears all filters and returns you to your default view.
- Search Criteria box
- enter a term, account
name, dimension,
or other term to quickly filter the data shown on all dials (for example,
enter "Asia" to display only data from Asia).
Refresh Dials - Refreshes all dials on the current dashboard.
Edit in Place - Switches the in-context editor on and off.
If you do not have editing permissions, this button will not appear.
To use the in-context editor, enable it, click the component you want
to edit, and then use the editors on the left side of the screen and/or
the collapsable Components Menu on the right side of the screen to
make your changes.
Options
- Displays a drop-down list allowing a number of display options to
be selected:
- Printer-Friendly View
- Clicking this link will present a popup window of the active
Dashboard, formatted optimally for printing.
- Dashboard Snapshot
- Opens the Snapshot
Manager, which enables you to take a snapshot of the dashboard,
download it in different formats, send it as an email attachment, and
schedule regular snapshots to be taken.
- Visual Designer
- This option will only be available to some users. Click it to
load the Visual Designer, which allows you to build your own dials,
ribbons, dashboards, and perspectives.
Expand
- Expands the Context
Pane. Click a date on the Period
Selector, which looks like a ruler, to change the time
period shown in the dials.

Use the arrows to the left of the Period Selector to change your units
upward (consolidating into larger units, such as changing from quarters
to years) or downward (splitting into smaller units, such as changing
from quarters to months). Right-click the Period Selector and choose
Home to restore your default settings.
Just below
Expand is the Media Center/Components Menu button. If in-context
editing is enabled, this button will expand the Components Menu so
that you can access dials, ribbons, dashboards, and perspectives.
If in-context editing is not enabled, then this button will expand
the Media Center, which contains previously-saved snapshots.
Interacting With Dials
Dials don't just display data, they can help you analyze and explore
it.
When you point to a dial, icons appear in its upper right corner to
offer you access to more features. To view the options available from
each icon, point to the icon itself.
Action Menu
- provides access to the following features:
- Dial Snapshot - Opens the
Snapshot Manager, which enables you to take a snapshot of the
dial, download it in different formats, send it as an email attachment,
and schedule regular snapshots to be taken.
- Export Data - Allows you
to export the data populating the dial to a comma separated value
(.csv) file for viewing in other applications such as MS ExcelTM
and other spreadsheet applications.
- Design Dial -
Opens the dial in a Dial Designer popup, enabling you to make
changes to the dial without opening it in the Visual Designer
or using edit-in-place.
- Modify Filter -
Opens the filter editor for the dial, so you can create or change
its filters.
- Show Table -
Displays a table showing the raw data used by the dial. You can
export this to a comma separated value (.csv) file by clicking
Export above the table, and add or delete data with the New Record
and Delete Record buttons.
Drill Menu
- Lets you drill down into dimensions whose data is shown in the dial.
You can also access this menu by right-clicking the blank space in
a dial. To drill down into an individual data point, right-click that
data point in the dial.
Information
Menu - provides access to the following dial features:
- About - Brings up a box with
information about the dial.
- Show Consolidated View -
launches a new window with a dial consolidating the data from
the original dial. This typically presents the data over a longer
time span.
- Show Detailed View - Launches
a second window containing a detailed view of the dial. This is
typically a more detailed data breakdown.
- Reset View - Returns the
dial to its original state if you use any of the analysis options
to change it.
If you have permission to access the analysis tools, the menu will
also list all available analysis options for the dial.

Time Scroll
- Appears at the bottom of the dial when you point to it. Allows you
to shift through time on a single dial.
Home
Context - Appears at the bottom of the dial when you point to
it. Returns a dial to its default time period after shifting it through
time.
Warning
- Indicates that the data shown on the dial falls outside the configured
zones for the dial.
You can also click a point in a dial to open a menu with
these options (some options may not be available, depending on your configuration):
- Expand [Dimension] - This is
another drill down capability. The dimensions shown in the dial will
be offered here for you to drill down into whatever you need.
- Show [Period] - The period(s)
available for you to click will vary according to the dial. For example,
if a dial is displaying a month of data, the menu might offer Show
Weeks. If you click Show Weeks, a drill down trail showing the data
by weeks will appear, and you can continue to drill in whatever way
is useful.
- Show Table - Brings up a table
of all the raw data submitted to the data in the dial during the selected
time period.
- Notes - Users can
put notes on dials for other users to see. Select Notes in
the point menu to open the Notes dialog. Notes can be formatted in
a number of ways, including font and color. When you are finished,
click Save. When a note is present on a point, the Note appear. Clicking
it will bring up the Notes dialog, where you can see that data point's
note as well as a history of the note. To edit the note, click Edit.
When you are done, click Save and Close to save your work and dismiss
the dialog, or click Close to dismiss it without saving.
- What if... - This analysis tool
will appear to users with the Use Analysis Tools permission. When
you click a point in the drilled part of your trail and then select
What If..., the What If Editor will appear. This editor allows you
to use a slider and change the data point you selected. Click Submit
to apply the change. To reset the dial to its original state, click
Reset in the What If... editor.
Note: If your instance
has unpublished
changes, a warning line will inform you that edits cannot
be made on this page until the changes have been published.